Ship.Cars

A simple guide for adding and managing users

Auction Reference: Adding & Managing Users

A simple guide for creating dispatches for 3rd party transportation providers

Auction Reference: Direct Carrier/Broker Assignment

A simple guide for getting quotes from Managed Service providers (brokers) and booking transportation with them, if desired.

Auction Reference: Managed Service Order

A simple guide to using the Dashboard and Reporting screens

Auction Reference: Reporting

A guide for creating loads for your internal transportation drivers/vans, usually for dealer pickup/delivery or for your in-house trucks.

Auction Reference: Chase Driveaway

Collecting Carrier Documents

Use this guide to input Customer Charges (in ASI) for loads dispatched via LoadMate Pro

Auction Reference: Line Item Accounting (ASI Charges)

This guide explains howto use Bulk Dispatch in LoadMate Pro to quickly dispatch multiple vehicles at the same time.

Auction Reference: Bulk Dispatch

through the process of utilizing Customer Contract Pricing in LoadMate Pro.

Auction Reference: Customer Contract Pricing

This guide outlines how to generate and manage Customer Invoices for vehicle-level charges in LoadMate Pro.

Auction Reference: Customer Invoices

This guide will walk you through the process of setting up and utilizing Customer Contract Pricing in LoadMate Pro.

Auction Reference: Dashboard

If you have carriers or brokers you work with directly, use this guide to assign orders to them via Inventory Management.

Auction Reference: Dispatching to 3 rd Party Haulers

Follow this guide when creating Managed Service orders with Montway Auto Transport via Inventory Management

Auction Reference: Managed Service Order
with Montway Auto Transport

Auction Reference: Manage Driveaway Drivers

Use this guide to create a Chase Driveaway load.

Auction Reference: Chase Driveaway Loads

Use this guide to create a single-driver Driveaway load from Inventory Management.

Auction Reference: Driveaway Load for a Single Driver and Single Vehicle

Svetlana Stoyanova

Auction References

Common troubleshooting and Ship.Cars support information

SmartHaul FAQs

Dive into order status by understanding what actions move your order to the next status.

Life Cycle of an Order

Step-by-step guide to processing an order from driver assignment to vehicle delivery.

Vehicle Inspections

Carrier Reference

Homepage

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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