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FAQs and Troubleshooting

FAQs and Troubleshooting

Regularly curated list of the most commonly asked questions.

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10 articles in this collection
Written by Martin

How do I mark an order as picked up or delivered?

Picked up and Delivered status explained.
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Written by Martin
Updated over a week ago

Where can I find my assigned orders as a driver?

View all your assigned orders and easily manage them in-app.
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Written by Martin
Updated over a week ago

What is Geotagging?

Help protect from false claims with geotagged BOLs
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Written by Martin
Updated over a week ago

Verifying Drivers

How to verify drivers in your company.
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Written by Martin
Updated over a week ago

Start Demo Order

How to restart training demos.
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Written by Martin
Updated over a week ago

What if the Driver has no Internet?

Offline Mode explained.
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Written by Martin
Updated over a week ago
Application Management

Resetting your Ship.Cars Password

Change or reset your password or your teams with ease.
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Written by Martin
Updated over a week ago

Resending a team invite

Resend an invitation to a user you've invited to your company.
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Written by Martin
Updated over a week ago

How do I log out?

We promise it's easy.
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Written by Martin
Updated over a week ago
Contacting Ship.Cars

How do I contact the Ship.Cars team?

We make it easy!
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Written by Martin
Updated over a week ago
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