FAQs and Troubleshooting

Regularly curated list of the most commonly asked questions.

V

+1

10 articles in this collection
Written by Daniel, Vlad K., Pete and 1 other

How do I mark an order as picked up or delivered?

Picked up and Delivered status explained.

Written by Daniel
Updated over a week ago

Where can I find my assigned orders as a driver?

View all your assigned orders and easily manage them in-app.

Written by Daniel
Updated over a week ago

What is Geotagging?

Help protect from false claims with geotagged BOLs

Written by Daniel
Updated over a week ago

Verifying Drivers

How to verify drivers in your company.

Written by Pete
Updated this week

Start Demo Order

How to restart training demos.

Written by Martin
Updated this week

What if the Driver has no Internet?

Offline Mode explained.

Written by Daniel
Updated over a week ago

Application Management

Resetting your Ship.Cars Password

Change or reset your password or your teams with ease.

Written by Daniel
Updated over a week ago

Resending a team invite

Resend an invitation to a user you've invited to your company.

Written by Daniel
Updated over a week ago

How do I log out?

We promise it's easy.

Written by Vlad K.
Updated over a week ago

Contacting Ship.Cars

How do I contact the Ship.Cars team?

We make it easy!

Written by Daniel
Updated over a week ago