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FAQs and Troubleshooting

FAQs and Troubleshooting

Regularly curated list of the most commonly asked questions.

Daniel avatar V Pete avatar +2
10 articles in this collection
Written by Daniel, Vlad K., Pete and 2 others

How do I mark an order as picked up or delivered?

Picked up and Delivered status explained.
Daniel avatar
Written by Daniel
Updated over a week ago

Where can I find my assigned orders as a driver?

View all your assigned orders and easily manage them in-app.
Daniel avatar
Written by Daniel
Updated over a week ago

What is Geotagging?

Help protect from false claims with geotagged BOLs
Daniel avatar
Written by Daniel
Updated over a week ago

Verifying Drivers

How to verify drivers in your company.
Pete avatar
Written by Pete
Updated over a week ago

Start Demo Order

How to restart training demos.
Martin avatar
Written by Martin
Updated over a week ago

What if the Driver has no Internet?

Offline Mode explained.
Daniel avatar
Written by Daniel
Updated over a week ago
Application Management

Resetting your Ship.Cars Password

Change or reset your password or your teams with ease.
Todd Stoyanov avatar
Written by Todd Stoyanov
Updated over a week ago

Resending a team invite

Resend an invitation to a user you've invited to your company.
Martin avatar
Written by Martin
Updated over a week ago

How do I log out?

We promise it's easy.
V
Written by Vlad K.
Updated over a week ago
Contacting Ship.Cars

How do I contact the Ship.Cars team?

We make it easy!
Daniel avatar
Written by Daniel
Updated over a week ago
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