FAQs and Troubleshooting

Regularly curated list of the most commonly asked questions.

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10 articles in this collection
Written by Daniel and Vlad K.

How do I mark an order as picked up or delivered?

Picked up and Delivered status explained.

Written by Daniel
Updated over a week ago

Where can I find my assigned orders as a driver?

View all your assigned orders and easily manage them in-app.

Written by Daniel
Updated over a week ago

What is Geotagging?

Help protect from false claims with geotagged BOLs

Written by Daniel
Updated over a week ago

Verifying Drivers

How to verify drivers in your company.

Written by Daniel
Updated over a week ago

Start Demo Order

How to restart training demos.

Written by Vlad K.
Updated over a week ago

What if the Driver has no Internet?

Offline Mode explained.

Written by Daniel
Updated over a week ago

Application Management

Resetting your Ship.Cars Password

Change or reset your password or your teams with ease.

Written by Daniel
Updated over a week ago

Resending a team invite

Resend an invitation to a user you've invited to your company.

Written by Daniel
Updated over a week ago

How do I log out?

We promise it's easy.

Written by Vlad K.
Updated over a week ago

Contacting Ship.Cars

How do I contact the Ship.Cars team?

We make it easy!

Written by Daniel
Updated over a week ago