FAQs and Troubleshooting
Regularly curated list of the most commonly asked questions.
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10 articles in this collection
Written by Daniel and Vlad K.
Written by Daniel and Vlad K.
How do I mark an order as picked up or delivered?
Picked up and Delivered status explained.
Written by Daniel
Updated this week
Updated this week
Where can I find my assigned orders as a driver?
View all your assigned orders and easily manage them in-app.
Written by Daniel
Updated this week
Updated this week
What is Geotagging?
Help protect from false claims with geotagged BOLs
Written by Daniel
Updated over a week ago
Updated over a week ago
Verifying Drivers
How to verify drivers in your company.
Written by Daniel
Updated over a week ago
Updated over a week ago
Start Demo Order
How to restart training demos.
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Written by Vlad K.
Updated this week
Updated this week
What if the Driver has no Internet?
Offline Mode explained.
Written by Daniel
Updated over a week ago
Updated over a week ago
Application Management
Resetting your Ship.Cars Password
Change or reset your password or your teams with ease.
Written by Daniel
Updated this week
Updated this week
Resending a team invite
Resend an invitation to a user you've invited to your company.
Written by Daniel
Updated this week
Updated this week
How do I log out?
We promise it's easy.
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Written by Vlad K.
Updated this week
Updated this week